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FAQ
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How long do items take to produce?Please allow 14 business days for 'Made to Order' items. If a product is listed as Ready to Ship, you can expect those to ship within 2-3 business days.
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How do I care for/ clean my handmade items?To ensure the longevity of your handmade item(s), spot clean as needed. For a deeper clean, gently hand wash in cold water or use a cold, gentle cycle in your washing machine. To best protect crochet goods, use a garment bag or pillow case. After washing, lay flat to dry. By following these care instructions, you can prolong the life of your loveys and snugglers and continue to enjoy them for years to come.
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What is an amigurumi?Amigurumi is a Japanese term that translates to the art of crocheting stuffed yarn creatures.
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What's the difference between a lovey and a snuggler?Loveys will have stuffed heads but their bodies are not stuffed which allows them to lay flat. Snugglers will be stuffed throughout!
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Who are these products for?Anyone! Yes, even you! Because each item has hand embroidered eyes, these loveys and snugglers are safe for all ages. They make perfect gifts for milestones, birthdays, baby showers and just because.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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